Shipping policy
Shipping Policy
Last updated: September 11, 2026
Thank you for shopping with Oopsibop. Please review the following information before placing your order.
Shipping Destinations
We currently ship only to delivery addresses within the United States.
Shipping Rates
Standard shipping is a flat US$8 for eligible merchandise subtotals below US$60. Eligible merchandise subtotals of US$60 or more receive free Standard shipping. The final shipping charge is shown at checkout.
Estimated Delivery
Most orders are expected to arrive within 6–14 business days after the order is confirmed. This estimate includes both order processing and carrier transit time.
Delivery times are estimates and may vary because of the destination, carrier operations, holidays, severe weather, or other circumstances outside our control.
Order Processing
Once your order enters processing, we may not be able to change or cancel it. If you need to update your shipping address or request a cancellation, please contact us within 24 hours of placing your order.
We cannot guarantee that changes can be made after an order has begun processing or has been handed to the carrier.
Tracking Information
When tracking is available, you will receive a shipping confirmation email containing your tracking number. Please allow a few business days for the carrier’s tracking system to display its first update.
Shipping Delays
Occasional delays may occur because of carrier disruptions, holidays, weather, or other unexpected events.
If we learn that we cannot ship your order within the stated timeframe, we will contact you with an updated estimate and, when applicable, the option to accept the delay or cancel the unshipped order for a refund.
Address Accuracy
Please make sure your name, shipping address, apartment or unit number, and contact information are complete and correct before placing your order.
Oopsibop is not responsible for delays or delivery failures caused by an incomplete or incorrect address provided at checkout. Additional shipping charges may apply if a package needs to be resent.
Lost, Damaged, or Incorrect Orders
If your order arrives with visible severe damage, contains the wrong item, or has an obvious serious internal defect, contact us within 48 hours of the carrier’s recorded delivery time at admin@oopsibop.com.
For a severe-damage claim, you must provide one complete, continuous, and unedited unboxing video that begins before the shipping package is opened and clearly shows the shipping label, sealed outer package, complete opening process, packaging materials, contents, and claimed damage immediately after the product is removed. Photographs alone are not a substitute for the required video.
Please also include your order number, a description of the issue, clear photographs of the product, and photographs of the outer and inner packaging when applicable. Keep the product, packaging, shipping label, and outer parcel until the claim is resolved.
After reviewing the information, we may offer a replacement, refund, partial refund, or another appropriate solution. Claims submitted more than 48 hours after recorded delivery or without the required complete unboxing video may be denied, except where otherwise required by applicable law.
Minor temporary impressions caused by packaging, differences in rebound speed caused by temperature, and small variations in color, scent, or hand-painted details are not generally considered defects.
Packages Marked as Delivered
If your tracking information shows “delivered” but you cannot locate the package, please check with household members, neighbors, the building reception, and the local carrier first.
You may also contact us at admin@oopsibop.com, and we will help review the available tracking information.
Contact Us
If you have any questions about shipping or your order, please contact:
Email: admin@oopsibop.com
Website: https://oopsibop.com